White Goods Appliance Engineer

Morley

Leeds Customer Service Centre (LM0036)

Permanent

Full Time

Grade 3

Shift Pattern 5/7 - Some Saturday working

Salary £30,000 - £34,000 per annum plus quarterly bonus

Area’s covered: (Doncaster, Huddersfield, Barnsley, Harrogate, Knaresborough, Thirsk, Scarborough, Hull,Skipton)

We’ll provide a company van (work use only), tools and uniform

We use By Box as a collection point for parts so you can utilise your time more efficiently.

Join us as a White Goods Appliance Engineer, repairing and diagnosing multi-brand appliances in our customers homes. You’ll work independently but with the added security of working for our first-class In-house repair team.

Our White Goods Repair Team recently won our Chairmans Shield for the best In-Repair Team, having an industry leading NPS of 81 and having world class 1st visit fix rate.

Every day is an adventure as no two days are the same. You’ll start the day knowing what tasks you have and where you are going for the day.

You’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.

As part of this role, you’ll be responsible for:

Driving a company van and managing your own day effectivelyTesting, diagnosing, and fixing white goods in our customers’ homesProviding and implementing technical knowledge across a range of white goods appliancesBuilding up our reputation as a home services expert

A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important. They will welcome you into their homes, and you’ll leave them happy.

You will need:

At least 3 years’ experience on a regular basis repairing appliances such as washing machines, tumble driers, dishwashers etcFull UK/EU driving licence with no more than 6 penalty pointsIdeally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1)To love that feeling when you’ve delivered for a customer

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle, and your career. They include:

Quarterly bonusCompetitive pension schemeProduct discounts on the latest techA range of wellbeing initiatives30 days of annual leave (inclusive of bank holiday entitlement)

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills, your way, and see your career develop in the way you want. Plus, we’ll help you develop skills for life, so you can take charge of your future and ours. Be part of our talented White Goods Engineering team and unbox your passion at the UK’s best-known retailer in tech.