Front of House Stars

If you are friendly, outgoing and love engaging with people you could be our next front of house star! Great service along with warm hospitality is what we deliver.

Who and what are we?

Raasay House is a 23 bedroom hotel with a restaurant, bistro, bar and an outdoor centre located in a Georgian style mansion house on a picturesque inner Hebridean island. We are a family run business and have been operating in a community-owned building for over 38 years.

We bring together quality accommodation, fantastic food/drink as well as a deep love of our breath-taking surroundings all underpinned with a genuinely warm and authentic customer experience.

What do our customers think of us?

We are already highly rated online and we are only aiming higher...are you ambitious too?!

2020 we were voted "Best Family Hotel in Scotland" - Prestige Hotel Awards

2019 we were voted "Best Hotel under 50 rooms in the West" - Prestige Hotel Awards

2018 we were voted "Best Historic Hotel" - Prestige Hotel Awards

The Hotel rates 4.5 out of 5 on TripAdvisor

The Restaurant rates 4 out of 5 on TripAdvisor

Booking.com has us at 8.7 out of 10

Google Reviews have us at 4.5 out of 5

What food services do we provide and who do we serve?

Throughout the day we serve breakfast, lunch and dinner menus to a variety of guests ranging from those at Raasay House to the various B&Bs, Raasay Distillery (which has six bedrooms), local residents, day visitors and holiday home guests depending on the serving period.

Evening service across three dining rooms and the bar can reach 130 covers during the peak times of the year (Easter and June, July & August).

Daytime service reaches around 50 covers in the summer and Easter holidays when the outdoor area is maximised.

Our breakfast service for our residents consists of both continental and cooked options and in peak season reaches 50-70 covers depending on occupancy configuration. - Other than a takeaway/outdoor eatery we are the only place on the island to eat.

During April, September and October (and other odd times) we have groups such as musicians, yoga groups and photographers (groups are usually between 12 and 25) or Weddings (50-100 guests). These are usually staying on a dinner bed and breakfast or full board basis. We would usually require set menus prepared and tailored to the groups in advance as larger groups will pre-order meals.

What is our food like?

Our customers like traditional Scottish food with a modern twist. They love local seafood, fresh local produce and plenty of vegetarian and vegan options.

What do we expect from you?

That you will be well presented & punctual

That you will keep your service areas clean and make sure all anti covid procedures are followed closely.

That you will know your menus and make sure that you keep up to date with changes

You will follow all correct payment handling procedures

You may undertake other duties to assist other departments

You will be able to demonstrate that you have a the right to work in the UK

PACKAGE:

wage according to experience, paid monthly plus a share of tips (£12ph, hours 30-48 pw, working 5 days, occasionally 6 days)

Personal and friends and family discount on rooms, food and drink

Free meals

Free outdoor activity sessions & bike hire

Subsidised accommodation in cabin on site

Please note: we have housekeeping, bar, reception & chef /kitchen jobs available - may be suitable for partner or friends

START DATE

March/April.2024

APPLYING

Send a CV and covering email with your availability dates for 2023 to fohjobs@raasay-house.co.uk

If we wish to progress your application you will receive an email inviting you to book an online interview slot

If invited to interview then applicants must be prepared for a face to face interview via Zoom

Due to the high volume of applicants unsuccessful applicants will not receive any communications from us

If you do not hear from us within 3 weeks then you have not been successful on this occasion but are free to apply again in the future.

Please note that we have plenty of housekeeping, kp and kitchen jobs available so please feel free to include a CV for your partner or friend when applying.