Product Notes: New in original factory box. Condition: No damage, never used. Boxes are sometimes opened to verify condition. Some of the boxes will show some shipping wear. Freight: Ship UPS or Fed Ex ground to your door w/ signature. Please see our freight receiving provisions at the bottom of this description section. Warranty: Full factory warranty begins at your date of installation. Product Source: Purchased directly from Thermador, we only buy directly from the manufacturer. Questions: Please contact us with any and all questions. We answer questions as quickly as possible Mon-Friday 9-5 PM CDT and Saturdays 9-4 PM Central time.
Address Changes: Please double check your delivery address, if an address change is required after your item has left our warehouse our carriers will charge a $70.00-$350.00 re-consignment fee. We will charge you with a PayPal invoice before your item can be released for shipment.
Thanks
so much for visiting our listings!! Please tell your friends,
colleagues and family about us.FeaturesWi-Fi ConnectivityAllows the cooktop and matching hood to communicate with one another to synchronize turning on task lighting and ventilation.Remote MonitoringKeep track of what's in the fridge from your grocer's aisle, how much time is left on that roast in the oven, or if it's time to add the next load of laundry right from your smart device.Remote Monitoring will always keep you in the know.Remote DiagnosticsNo longer will you have to wait days for a service technician to diagnose an appliance issue.Remote Diagnostics allows certified technicians to access your appliance and start troubleshooting immediately.48 Inductor ElementsCombined with pot detection automatically recognizes the size, shape and position of your cookware on the cooktop.TeppanyakiPro™ FunctionDivides a teppanyaki grill plate iinto one heated and one non-heated area.MyZone™Allows you to change a preset power level simply by moving a pot or pan on the cooktop.PowerBoost® FeatureIncreases element power by up to 50%, saving time to heat up pots containing large quantities of water.PanBoost™ FunctionAllows for faster 30 second pan heat-up time and is ideal for cooking with a frying pan.Panel LockAllows you to lock the cooktop and prevent children from changing settings.Cooking SensorPrevents overcooking of food by means of a sensor that accurately measures the temperature inside the pot (optional sensor sold separately).Cook TimerEnables the cooking position to switch off automatically after a set period of time.Residual Heat IndicatorIndicator for each side of the cooktop indicates any side that is still hot.Cookware DetectionThe position, size and shape of the cookware used is automatically detected by the cooktop.Freedom to MoveIf you need to move your pot to another location, the cooktop will transfer all of your programmed settings to the new position of the pot.Stopwatch Timer FunctionDisplays the time that has elapsed since activation.Panel LockAllows you to lock the cooktop and prevent children from changing settings.Additional FeaturesLargest 30" fully usable cooking surface on the market within its classExtra large full color interactive touch screen displayFrameless designDark gray glass colorOur common carrier freight companies are responsible for curbside delivery only.(If item ships UPS ground driver will in most cases deliver to your front door or porch area. If UPS shipment is valued over $1,000.00 we will require an adult signature . Please prearrange help if you need inside delivery, some of these units are extremely large and heavy; you may have to hire a moving company. Please also keep in mind that some large trucks may have problems delivering to residential areas with narrow streets, steep driveways, and low power lines. If a delivery is not able to be made under these circumstances, the buyer is responsible for any and all additional costs that incur. It is the responsibility of the buyer to check all deliveries for damage. If any damage is found it must be noted on the shipping companies receipt in order to file a claim. All packaging material must be kept for the claim to be valid. Our carriers are instructed not to make inside deliveries, if the carrier does so & they bill us you will be charged for the added delivery costs. All freight deliveries will require an adult signature before delivery is completed. Check your purchase immediately for any damage that may have occurred in transit. Our shipping quotes include maximum liability insurance. If your item is damaged, you need to file a claim with the shipping company as soon as possible. Please allow us 4-5 days to ship your item. In the event that this unit is not in the box, we need this time to have the item crated or palletized.
FREIGHT & RECEIVING TERMS:
IMPORTANT /RECEIVING SHIPPING NOTES:
Please inspect your shipment thoroughly at the time of delivery, you must note imperfections with the shipment at the time of delivery on the bill of lading or electronic signature pad before signing the shipping document, don't rush, the driver can wait that's their job to make sure your shipment is delivered in the best condition possible. If you sign for shipment “Free & Clear” with no shortages & free of damage you as the purchaser you will be responsible for filing a claim with the carrier.
Missing
the Common Carrier Delivery: If
you fail to be present at time of your scheduled delivery or if
the carrier deems your delivery in a restricted area you will be
charged for the return delivery trip.
Inside
Delivery: If you request an inside delivery the carrier has been
instructed not to offer this option, it will be noted on the
delivery Bill of Lading to not honor this service, if carrier
does an inside delivery you will be charged for this service,
usually $150.00-$250.00.
Refusing
a Shipment:If
you placed an order then you refused it for any reason other than
damage to the package, please note that you will receive a refund
for the amount of your original transaction less restocking fees
and any shipping charges you incurred in getting the package to
you originally as well as the cost of the return shipping. As
long as product is received at our warehouse undamaged.
Defective
Units:If
you received a defective unit, please keep in mind that most
manufacturers may require a service call to diagnose the problem
before RA is issued. If
issue is strictly “Cosmetic” such as top, side or front
dents, scratches, etc. we will most likely send you the part to
resolve the issue.
All defective appliances will be serviced by the manufacturer
under manufacturer warranty before RA is issued. When a product
needs to be returned please contact us to receive an RA number.
All merchandise defects will be verified by our returns
department prior to shipment of the replacement or replacement
parts. If a replacement is not available we will credit you for
the original price paid for the product. If your product is
missing parts, contact us immediately.
Additional Shipping Charges (New York) & FLORIDA-Common Carrier Only
On
shipments destined to New
York & Staten Island Zip
Codes 10001, 10002, 10003, 10004, 10005, 10006, 10007, 10008, 10009,
10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019,
10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028,
10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037,
10038, 10039, 10040, 10041, 10055, 10065, 10075, 10101, 10103,
10104, 10105, 10106, 10107, 10108, 10110, 10111, 10112, 10113,
10116, 10118, 10119, 10120, 10121, 10122, 10123, 10128, 10150,
10151, 10152, 10153, 10154, 10155, 10158, 10159, 10162, 10165,
10166, 10167, 10168, 10169, 10170, 10171, 10172, 10173, 10174,
10175, 10176, 10177, 10178, 10199, 10203, 10249, 10256, 10268,
10270, 10271, 10274, 10276, 10278, 10279, 10280, 10281, 10282, and
10286 Staten Island- 10302,
10303, 10310
FLORIDA- 33101, 33109,
33125, 33126,
33127, 33128, 33129,
33130, 33131, 33132, 33133, 33134, 33135, 33136, 33137, 33138,
33139, 33142, 33144, 33145, 33146, 33147, 33149, 33150 33101, 33109,
33125, 33126,
33127, 33128, 33129,
33130, 33131, 33132, 33133, 33134, 33135, 33136, 33137, 33138,
33139, 33142, 33144, 33145, 33146, 33147, 33149, 332 &
33103 an
additional charge of $85.00 per shipment will apply.
NOTE
1: This charge applies as follows:
a.
Charge will be shown as a separate entry on
PayPal invoice.
b.
Charge is subject to NO discount.
c.
Charge
is in addition to all other applicable charge.
Island and/or Remote Deliveries
Island deliveries or freight that requires a ferry will be charged up to a $200.00 ferry fee. Additional charges may apply for shipments that require special services or handling beyond TV Appl Group's control. However, We cannot pre-determine these fees until the freight carrier contacts us with these charges. TV Appl Group is not responsible for these charges and will contact the customer for credit card authorization to capture these charges before the freight is delivered.