Violins/Violas are as pictured, please carefully review all pictures for condition. Some may not come with bridges, fine tuners, strings or bows. Terms and conditionsAfter payment please allow up to 5 business days for shipping. We guarantee and stand behind our items a 100% that they will be delivered as described. If you have any issues please reach out to us so we can make it right. No returns accepted on health care and Medical equipment. Contact usWe can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 to 48 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.