We appreciate that items can be incorrectly ordered, therefore we are prepared to accept returns. In such instances you must contact us first to obtain a returns authorisation number. Please Return the item within 30 days with its original packaging. It is the responsibility of the buyer to pay for it to be returned and Proof of postage must be obtained. If you change your mind within 30 days please contact us. Please ensure that the item is returned with its original packaging and unused. Please Return the item within 30 days with its original packaging. It is the responsibility of the buyer to pay for it to be returned and Proof of postage must be obtained. If there are any discrepancies with your order, photos of the item received with it's packaging and of envelope or box used to delivery your item. UK Customers: Goods are sent via Royal Mail, who do not consider a parcel "lost" until 15 working days (Monday to Friday) after the latest expected delivery date. Therefore, we can only replace or refund after this period. Non UK Customers: Royal Mail parcels are not considered "lost" until 25 working days after the latest expected delivery date. Therefore, we can only replace or refund after this period. Please ensure that delivery addresses provided are complete and correct. Any orders returned back to us, due to not collecting or providing incorrect details, will have our postage costs deducted from your refund.