We have a professional QC team to ensure high-quality products and the correct packaging of each batch of goods. We believe that our instrument has accurate timbre, charming sound, smooth performance, and beautiful appearance. In addition, we are a Chinese guitar manufacturer with a guitar factory and technical personnel. Each guitar is inspected and tested before shipment, so we will provide you with high-quality and affordable guitars. I believe you will receive a satisfactory guitar from me.Delivery time:After payment confirmation, your product will be shipped within 3-14 working days. It usually takes 1-12 days to ship to the United States through UPS, which is a fast and polite service. We will provide you with a tracking number so that you can easily monitor the transportation progress on their website.Refund Policy:If you are not 100% satisfied with the quality of the purchase, or if the product arrives in a damaged state, we accept a return. Dissatisfied customers