This is a refurbished used Apple MacBook Pro A1502 MF843LL/A 2015 with a fresh install of macOS Big Sur. Used laptops have minor signs of wear and tear (Scratches, dents, scuffs, etc.) We do not use stock photos, so please refer to the photos for external condition. System Information: ***************************** Type: Laptop Make: Apple Model: MacBook Pro A1502 MF843LL/A 2015 Processor: Intel i7-5557U @ 3.10 GHz Screen Size: 13.3'' Resolution: 2560 x 1600 Graphics: Intel Integrated Graphics Memory: 16 GB Storage: 512GB SSD Battery Capacity: 3721 / 6559 = 56% Battery Cycles: 1538 Operating System: macOS Big Sur Serial Number: C02R90PDFVH8 Issues: The R,T,Y,U,I,O,G,H,J,K, and L keys do not function. Two rubber footguards are missing from the bottom plate. The down arrow key cap is missing. There are scuffs throughout the device. Service recommended on battery life. There is a delay in response time in functionality. The keyboard, chassis, and trackpad have wear. There is delamination on the screen that can be seen when the display is off, which may not be noticeable in the photos above. Unit will have superficial wear to its aluminum shell such as scratches, scuffs, dents, and dings (this does not impact performance). Additional information: Retina display. This unit’s keyboard is backlit. This unit has a cycle count of 1538. This listing does not include an adapter. Please note that the external SSD seen in the pictures was only for testing purposes and does not come with the unit. The battery does hold a charge, but we do not know for how long. Excludes *********** Adapter Please refer to photos to see cosmetic damage, if any. The pictures are of the actual laptop you will be receiving. If you have any questions, please ask and I will do my best to answer them. Good luck. Shipping: The item will be packaged carefully and will weigh around 6 pounds with packing material. If we can, we will combine shipping on multiple items to save cost. We use both UPS and USPS for shipments. For international shipments: the postage calculator in eBay does not take into account parcel size and may not be accurate so please wait for our invoice which will reflect the actual cost of shipping the item. All shipments are insured, and the cost is automatically added to the shipping charge. We do not ship damaged boxes. If a box arrives damaged and the item broken, email us immediately and a claim will be filed and you will be refunded. The USPS consistently damages or loses items, regardless of our packaging, so please tell us as soon as possible. We cannot resolve a problem unless it is reported to us in a timely fashion. Local pickup can be arranged and is highly recommended for heavier items. Contact us and we can schedule a time to have the item available at our facility. Payment: Payments must be in the form of Paypal. If you have less than 10 feedback, please email us to confirm that you intend to pay. Payment within 48 hours of item ending ensures that your item is shipped within 1-2 business days of payment. Any items paid for after that may be held over until the next weekly shipping cycle. Returns: Damaged or DOA items will be fully or partially refunded in accordance with the buyers wishes. Undamaged items may be returned within 14 days of receipt, but the buyer is responsible for shipping both ways and the item must be in original condition to be eligible for a refund. Any issues clearly stated in the description will not be grounds for a full refund so please review the specs carefully before bidding. We do not grade the condition of items due to the subjective nature, and as such, please refer to the pictures for the exterior condition of the item. Used items will almost always show signs of wear like scratches and scuffs and will not be noted unless it affects the normal use of the item. We can provide additional pictures as necessary, but will not after the purchase of the product, so ask before. For office use only: NS