Transport Customer Services Manager

Widnes

Monday – Friday, 8:30 am – 5:30 pm

GBP35,000 – GBP40,000

Are you passionate about transport and dedicated to delivering exceptional service? Do you thrive in building lasting relationships with clients? Here's a fantastic opportunity for a Transport Customer Services Manager in a dynamic environment!

Benefits:–

GBP35,000 basic salaryGBP5,000 Car allowance33 days holidays inclusive of bank holidaysSave as you earn schemeLife assurancePeople forumsEmployee assistance programme Your Skills & Experience:–

Proven experience as a Transport PlannerExperience of generating backloads is highly desirablePrevious Customer Service / account Management experience within a transport or road haulage operationStrong geographical knowledge of the UK road network.Excellent communication skills, both written and verbal.Proficiency in Microsoft Office and transport planning systems, ideally MandataProven experience in customer service, account management, and transport planning.Ability to foster positive relationships with clients and internal teams. Key Responsibilities:–

Maintain and develop existing customer relationships, serving as their primary contact.Drive revenue targets by identifying and securing work from new third–party customers.Collaborate with the Distribution Manager to explore new transport opportunities through market research and outreach.Implement strategies to expand the customer base and ensure revenue targets are met.Guide new clients through the onboarding process and ensure seamless integration.Work closely with the Transport Planning team to ensure accurate customer consignments and compliance with regulations. If you have Transport Customer Service or Planning experience and would like to be considered for this opportunity, please apply via the link.

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