Aioi Nissay Dowa Europe is currently seeking a Third-Party Capture Claims Handler, based in Newcastle on a permanent basis. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. The salary for this role is GBP25,000 - GBP27,000 depending on experience.

Why Join Us?

We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E, and we ll tell you about the role later!

Recognized as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards.

Unmatched Work-Life Balance.

Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. In addition, our comprehensive benefits package includes (but is definitely not limited to!):

Healthcare Cash Plan & Private Health Insurance options. Car Insurance and Phone Contract Discounts. Bonus Scheme. Buy/Sell 5 days Holiday. Enhanced Maternity/Paternity Pay. GBP250 towards driving lessons for yourself, your spouse, and dependents. Virtual 24/7 GP Service. Wagestream for Financial Flexibility. Internal Growth and Advancement Opportunities: We prioritise internal promotions and offer growth opportunities to our employees. You'll have access to a variety of career development programs and training initiatives to enhance your skills and advance your career.

Responsibilities:

Ensure customer solutions are delivered In line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Ensure creative and effective solutions are delivered to provide and excellent claims third party customer experience and meet third party capture targets. Maintain your own caseload to a high standard, ensuring all actions are documented correctly, and the claims system is kept up to date. Recognise the part the box data plays in providing a unique customer proposition and utilise Box data to inform tactical decision making on Claims. Work with Claims suppliers, developing partnerships which align to the Claims strategy. Experience:

Knowledge of Motor Claims (highly beneficial) Understanding of the FCA regulatory regime, FOS ethos and TCF initiatives. Ability to plan and organise own workload. Sound negotiation and influencing skills. Understanding of the principles of negligence and how this applies to motor accident liability.

Do you think this role fits your experience? Does it sound like it would challenge you?

Join Aioi Nissay Dowa Europe and be part of a thriving and supportive team that values your contributions, fosters growth, and rewards your dedication.

Aioi Nissay Dowa Europe is com mit ted to pro mot ing equal oppor tu ni ties in employ ment. Employ ees and job appli cants will receive equal treat ment regard less of age, dis abil i ty, gen der reas sign ment, mar i tal or civ il part ner sta tus, preg nan cy or mater ni ty, race, colour, nation al i ty, eth nic or nation al ori gin, reli gion or belief, sex or sex u al ori en ta tion (Pro tect ed Characteristics).