Are you a confident, communicative, and proactive administrator?

A brand–new opportunity has arisen to join this longstanding business due to rapid growth! This is an urgent role; therefore, you will need to be able to start within a couple days' notice following a successful interview in January.

Reporting to the Managing Director and working alongside colleagues in quality and logistics, this role has two main focuses: customer support and diary scheduling assistance for their team of engineers. Communicating with the engineers, manufacturers and the end users via phone and email, this role can be a fast–paced during busy periods.

This is an office–based role, with the opportunity to move to a hybrid working pattern after 6 months in the position.

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Customer Service & Scheduling Assistant Responsibilities

• Providing first–class customer support in line with company policy

• Maintaining scheduling assistance for field engineers

• Ensuring all necessary documentation is submitted on time on behalf of the engineers

• Working closely with customers to ensure a high level of customer satisfaction by aligning with customer requirements and expectations

• To consistently monitor incoming enquiries via email and telephone

Temporary Customer Service & Scheduling AssistantRewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

Holiday payValuable experience in a highly regarded organisation The Company

Our client operates within the healthcare industry, covering the UK and Europe and working with the NHS, private hospitals and the pharmaceutical industry. Working hours are 9am–5pm, three days per week.

Temporary Customer Service & Scheduling Assistant Requirements

To be successful in this role, you will have at least a year's experience in an administration or customer service role and the confidence to hit the ground running.

Self–motivated and proactive working approachA strong knowledge of ExcelExceptional communication skills and ability to liaise with staff members of all levelsAn excellent telephone manner and a high standard of both written and verbal communicationPrevious experience working with engineers, or a similar industry would be desirable Location

Our client is located in Didcot (OX11). There is onsite parking and many public transport links.

Apply today, either online or directly to:

Katie Jaggers Allen Associates

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter