About the roleJob Title: Telesales Admin Support Reference:Department: TelesalesHours: 37.5Division/Location: BatterseaGrade: 6Reporting to: Telesales managerBenefits: Generous pension contributions, competitive salary, healthcare cash plan, employee discounts, free onsite parking.Bidfood are a leading wholesale food distributor covering the whole of the UK. We pride ourselves on our close relationships with local suppliers and our ability to offer the best products to our customers. Our flexible infrastructure ensures that we are able to supply the entire Bidfood product range as a "one stop shop" to our customer base throughout the UK whilst striving for and maintaining a positive and inclusive culture.We are currently recruiting for a talented Admin Assistant to join our team at our Battersea depot.The role: This is a key role to the depots success and customer retention focusing on providing effective, timely and high quality services to all of our customers. You will manage all telesales inboxes, Battersea Telesales, London Orders and Battersea London ordersYou will manage our EDI Platforms (Iris and Bidfood Direct)Handle the RAM out of stocks in a timely manner including liaising with Planners and Account ManagersAd Hoc reporting as and when required A bit about you: Absolutely customer focused!You must be a skilled and natural customer service advocate with understanding of its importance in a food distribution environment.Your attention to detail and organisation will be excellent.You will be able to think quickly on your feetYou will be able to work well under pressure.Be driven to find solutionsHave excellent communication and IT skills Success in this role will utilise all your influence and impact with colleagues' right across the depot, to ensure a shared commitment to the highest standards of customer service.If this is you, we look forward to hearing from you.To apply, please send your CV with a covering letter to Clair DaviesAddress: Bidfood, 78 Silverthore Road London SW8 3HJEmail: About the CompanyOur journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country.A journey that gives backWe want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.The essentials 33 days holiday (including bank holidays).A pension – contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%).Life cover that you can increase.Access to confidential support and counselling, when you need it.A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.Get paid as you earn – access to up to 20% of your pay before payday. We want everyone to join our journeyWe're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward–thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us – and you really can come as you are!