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Tech-Savvy Telco Support Associate
Tech-Savvy Telco Support Associate
cheshire
Nov 18, 2024
  • Hours Full Time
  • Salary 21290.00 - 23000.00 GBP Annual
  • Recruiter Red Dot Search
  • Closes 18 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Ready to transform your customer service skills into a fulfilling career? If you take pride in problem-solving and are tech-savvy, we've got an exciting opportunity for you! With a minimum of 6 months of customer service experience, you could be the perfect fit.

Who We Are:

Join Red Dot Search in partnership with a leading customer service company, and be part of our dynamic team in Bredbury. We're known for fostering employee growth and ensuring customer satisfaction.

Your Role: Inbound Customer Service

Become the heartbeat of our client's customer service. Whether handling technical queries or explaining products and services, you'll provide solutions that truly impact our customers' lives. Expect a variety of day-to-day tasks, ensuring each day is unique.

What We Offer: Inbound Customer Service Role

- Competitive hourly rate: GBP10.38 (GBP21,290) - GBP10.62 (GBP22,089), plus additional pay for evening and weekend shifts.- Full-time, permanent contract: 40 hours per week.- Impressive discounts on various products and services.- Exclusive gym membership discounts.- Regular performance-based incentives and prizes.- Fortnightly pay cycle.- Access to professional development and training resources.- Comprehensive benefits package: holidays, healthcare, and pension (after one year).- Free onsite parking.

What We Need From You:

- Flexibility for shifts between 7:45 am - 9 pm (Monday to Friday) and 7:45 am - 8 pm (Saturday and Sunday).- Collaborative and independent work ethic.- Full commitment to our comprehensive training program.

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