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Tech–Savvy Telco Support Associate
Tech–Savvy Telco Support Associate
cheshire
Sep 30, 2024
  • Hours Full Time
  • Salary 21290.00 - 23000.00 GBP Annual
  • Recruiter Red Dot Search
  • Closes 18 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Ready to transform your customer service skills into a fulfilling career? If you take pride in problem–solving and are tech–savvy, we've got an exciting opportunity for you! With a minimum of 6 months of customer service experience, you could be the perfect fit.

Who We Are:

Join Red Dot Search in partnership with a leading customer service company, and be part of our dynamic team in Bredbury. We're known for fostering employee growth and ensuring customer satisfaction.

Your Role: Inbound Customer Service

Become the heartbeat of our client's customer service. Whether handling technical queries or explaining products and services, you'll provide solutions that truly impact our customers' lives. Expect a variety of day–to–day tasks, ensuring each day is unique.

What We Offer: Inbound Customer Service Role

– Competitive hourly rate: GBP10.38 (GBP21,290) – GBP10.62 (GBP22,089), plus additional pay for evening and weekend shifts.– Full–time, permanent contract: 40 hours per week.– Impressive discounts on various products and services.– Exclusive gym membership discounts.– Regular performance–based incentives and prizes.– Fortnightly pay cycle.– Access to professional development and training resources.– Comprehensive benefits package: holidays, healthcare, and pension (after one year).– Free onsite parking.

What We Need From You:

– Flexibility for shifts between 7:45 am – 9 pm (Monday to Friday) and 7:45 am – 8 pm (Saturday and Sunday).– Collaborative and independent work ethic.– Full commitment to our comprehensive training program.

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