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Supporter Engagement Manager (Gifts in Wills)
Supporter Engagement Manager (Gifts in Wills)
Sep 20, 2024
  • Hours Full Time
  • Salary 40000.00 GBP Annual
  • Recruiter The UK Committee for UNICEF (UNICEF UK)
  • Closes 16 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

UNICEF ensures more of the world's children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we're not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Manager working to promote gifts in Wills as a way of giving to UNICEF.

It is an exciting time to join the team at UNICEF as we build our community of committed supporters. We are focused on providing the very best supporter engagement. In this role you will be responsible for stewarding our most valuable supporters who have pledged to leave a gift in their Will to UNICEF. You will help to create engaging supporter journeys, help supporters who wish to leave a gift in memory of a loved one and build relationships with both these groups of committed supporters. The post holder will develop key internal relationships and ways of working to support the ambition that every supporter knows they can and has the tools and information they need to include a gift in their Will to UNICEF.

In the role you will develop relationships with supporters, adapting to their preferred communication channels to deliver excellent stewardship and cultivation. You will take responsibility for a portfolio of individual relationships. You will develop the objectives for Gifts in Wills events, including our upcoming flagship Summer Garden Party.

In this role you will need to be supporter driven comfortable adapting your style to different forms of communication and a diverse range of supporters. You will need to understand supporter motivations and needs and respond in a nurturing way. Previous experience of Legacy Fundraising, a relationship or supporter/customer-facing role would be beneficial, project management skills as well as able to capture and manage data efficiently and appropriately.

To apply, please visit our website via the button below.

Closing date: 5pm, Wednesday 3 January 2023.

Interview date: 15 / 16 January 2024 via video conferencing (MS Teams)

In return, we offer:

excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) outstanding training and learning opportunities and the support to flourish in your role impressive open plan office space and facilities on the Queen Elizabeth Olympic Park an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children. the opportunity to work in a leading children's organisation making a difference to children around the world Our application process: We a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children's rights.

If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care on during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. (England and Wales) SC043677 (Scotland).

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