Single Homeless Project has a new opportunity for a Service Manager to join and work in our team based in Camden. You will join us on a full-time, permanent basis working varied hours 37.5 hours and in return, you will receive a competitive salary of GBP36,542.56 rising incrementally to GBP39,551.24 per annum.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

About the Service Manager role:

As the Service Manager you will ensure that the service is delivered to specification, whilst remaining flexible to respond to local authority and organisational priorities. You will oversee referral and move-on processes, emphasizing ongoing client assessments and creation of personalised support plans which promote independence. The Service manager will direct the team for a consistent, high-quality, and responsive service - maximising opportunities to support the reduction of rough sleeping.

Your oversight of daily keywork, coaching, group work, and access to external services reflects a commitment to identifying suitable next placements and addressing urgent presenting needs. Managing commissioning, statutory, and internal monitoring requirements, attending contract monitoring forums, and ensuring policy adherence contribute to maintaining the service's high standards. Your dedication to quality and monitoring directly impacts client outcomes, ensuring they receive the support necessary for their recovery and overall well-being.

Skills and experience we're looking for in our Service Manager:

You will have proven experience in leading and directing teams effectively, ensuring a consistent, high-quality, and responsive service. Demonstrated capability in building and maintaining strong partnerships with key organisations and stakeholders in the sector. Experience of leading teams to deliver client focused support, including detailed assessments, onward referrals, and tailored interventions for individuals facing multiple disadvantages. Dedication to safeguarding vulnerable adults, ensuring the quality of risk management plans to reduce and manage risk, whilst creating opportunities to promote independence. Experience of embedding and managing continuous improvement in Health & Safety and Housing Management processes to maintain a safe and compliant environment for residents and staff. Our attractive benefits package includes:

A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 21th January 2024 at midnight

Interview Date: Monday 29th January 2024

Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Service Manager - we'd like to hear from you!

This post will require an Enhanced DBS check to be processed for the successful applicant.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.