Adecco are proud to be working with a well known company looking for a Customer Service and Service Sales Staff

This is a long term opportunity and offers progression and growth within the company

The role will require you to be the first point of contact, resolving customer queries and questions in an engaging and efficient manner

Areas of Responsibility:

Manage inbound calls from members and employers in a timely and effective manner.

Provide high quality service through a focus on listening to understand member needs and direct them to the appropriate resolution

Convey value add outcomes to members in an engaging and meaningful manner, taking account of their individual circumstances.

Meet targets in relation to call quality, accuracy of response.

Hours

Monday to Friday 35 Hours a week ( Full Time)

9am - 5pm

1 hour lunch

Salary 21,000 - 24,000 depending on experience

Location - Leeds

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.