On behalf of our customer, an industry leading heavy goods vehicle dealership, we are recruiting for a Service advisor to join their thriving business.

The role is a rewarding one with huge scope for progression, development and upskilling.

The main duties include –

Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workloadMeeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.Updating customers with progress on their vehicle, as well as authorising additional work and making follow–up calls.Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. The ideal candidate will –

Have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with customersHave previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectivesHave good organisation and administrative skillsHave motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. The working hours are as follows –

Week 1 – 7am – 4.30pm

Week 2 – 8.30am – 6pm

Alternate Saturday mornings 8am –12pm – paid at time and a half (GBP16.22 per hour)

5 hours per week are paid at time and a half (GBP16.22 per hour)

This is a permanent job with lots of benefits and huge opportunities, apply today to learn more!