Job title: Senior Facilities Coordinator
Salary: Up to 34,000
Location: East Central London
Are you an experienced and motivated facilities professional looking for a new challenge?
Do you have a proven track record of delivering high-quality FM services to a corporate environment?
Do you have excellent leadership and communication skills?
If yes, then we have an exciting opportunity for you!
Our client is a well established law firm based in East Central London, and we are looking for a Senior Facilities Coordinator to join our team. You will be responsible for supervising the Facilities Team and ensuring the smooth and efficient delivery of various FM services to the business, its staff and its visitors.
As a Senior Facilities Coordinator, you will:
Lead, manage and motivate the Facilities Team, ensuring they are trained, competent and compliant with all relevant policies and procedures Oversee the development and implementation of changes to contracted services to improve service quality and reflect best practice FM Work closely with the Service Providers in pursuit of opportunities for mutual benefit, gain-share and innovation Monitor, audit and check the Service Provider's quality management, performance monitoring and management information systems Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime Provide FM services such as cleaning, MFDs, FM helpdesk, vending and teapoints, stationery, printing and scanning, waste and recycling, pest control, washroom and washroom suppliers, storage, first aider, communication, health and safety, procurement and budgeting
To be successful in this role, you will have:
At least 4 years' experience in a similar role within FM At least 3 years' experience of supplier / sub-contractor management with performance monitoring Good working knowledge of standards and legislation as applicable to the FM market Working knowledge of stationery and printed items, contract cleaning and reprographics Proven customer service skills gained in a corporate environment Broad understanding of soft services including mailroom, archiving, pest control and vending Numerate and literate, PC literate (Word, Excel, Outlook) and good presentation skills Clear, courteous, assertive and confident manner, flexible and hardworking, self-motivated and committed, good organisational skills, able to supervise, manage and motivate contractors and suppliers, ability to manage several tasks simultaneously to tight deadlines, ability to manage expectations and deliver against agreed targets, reconciling "can-do" attitude with realities of dealing with multiplicity of suppliers, diplomatic approach, remembering that "users" of facilities services are from a diverse background, able to communicate with personnel at all levels, both internal and external, adaptable and proactive, taking responsibility on own initiative whilst acknowledging level of authority
This is a full-time, permanent position with a salary of up to 34,000 per annum, depending on experience and qualifications.
You will also enjoy a range of benefits, such as pension scheme, health insurance, gym membership, flexible working hours and more.
If this position is of interest to you, please apply today with your most up to date CV and a cover letter to support your application.
We look forward to hearing from you!