enior Administrator
25,000 - 30,000 per annum
Hornchurch, Essex
Monday to Thursday, 8:45am-5:30pm, Friday 8:45am-5pm
Flexibility required to stay late when required in order to meet key client deadlines
MUST have excellent Microsoft Excel skills to be considered for this role
Benefits; 25 days' holiday, Private Medical Cover, Pension, friendly environment, progression opportunities, paid overtime
My client requires a highly motivated Account Manager to work with some of their key clients. The right candidate will need to be a fully hands on Account Manager who takes ownership of their projects and wants to achieve the highest service levels in all aspects.
You will be responsible for the day to day running of the key clients' various projects, including liaising with both the client and field associates, checking results and passing final reports to client.
Duties will include, but will not be limited to:
Confirming field associate team availability each week/monthManaging field associates to very tight deadlines, from assigning projects to reporting to the client. Pro-actively tracking each stage of a project cycleEnsuring all paperwork and instructions are updated and sent on timeChecking field results and dealing with all queries as they ariseRecruiting replacement team members where appropriateAttending client meetings both face to face and virtualLooking at ways to improve performance/compliance by pro-actively monitoring resultsCommunicating with clients on projects pro-actively helping to grow account and ensuring all deadlines and guidelines are met.Checking and validating any client queries around data.Continually reviewing and looking at ways to improve clients' performance/compliance by pro-actively monitoring results.Creating presentations using data receivedFormatting and analysing data using ExcelKey skills required:
Good understanding of Excel and how to set up and work with spreadsheets (additional reporting skills a bonus)Confident person with the ability to effectively run and grow existing and new accountsAbility to effectively communicate with others to help make decisions when issues arise, ensuring the best interests of both the client and business are metAbility to remain calm when dealing with queries from the field team and client - so good overall communication skills.Relishes the opportunity to grow and develop within a companyAbility to meet and take client meetings for reviews and updatesHas a good work ethicOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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