Salary: GBP10.93 per hourContract type: Fixed term for 10–12 weeks (paid work experience)Hours: 14–21 hours per week (flexible)Location: Remote

Would you enjoy providing vital administrative support to a team working with people when they may be at their most vulnerable? Would you like to improve your customer service skills whilst helping those affected by sight loss? If so, we have an exciting opportunity for you to join our Counselling and Wellbeing Team.

The RNIB is the leading UK's sight loss charity helping blind and partially sighted people thrive.

RNIB's Counselling and Wellbeing team offers emotional support to blind and partially sighted people through our Sight Loss Counselling team, a group of professional telephone and online counsellors.

This role could be your first job or your next move to getting back into work after a break. You will have sound IT skills including experience with MS Office – Outlook, Word, and Excel, as well as good attention to detail and solid communication and organisational skills.

The role is part of RNIB's See Work Differently employment initiative for unemployed blind and partially sighted people to secure that first rung on the career ladder or who are returning to work following a career break.

This role is funded specifically for candidates who experience sight loss, and we are looking forward to receiving your application, if this applies to you.

In return

RNIB prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as a benefits package including:

26 days holiday per year (plus bank holidays), which increase with serviceRNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in–store and online retailers.In–house training and development opportunities, including apprenticeships and management development programmesFlexible working arrangements.Contributory pension scheme. To apply:

If you would like to apply, please review the attached documents, then select 'Apply Online' to add your details to our short application form. Then you'll need to upload your CV, along with a cover letter/supporting statement which answers the attached 'supporting statement questions', referring to the person specification as appropriate.

This Appointment may be subject to an Enhanced Criminal Records Check and relevant Barred Lists check, where appropriate.