JOB TITLE: Security Officer
LOCATION: London, Liverpool Street - EC2N 4AA
PAY RATE: 16.00 per hour (During probation period of 3 months - 14.50 per hour)
REPORTING TO: Site Manager
Main Duties & Responsibilities:
To provide a special Security Service at a highly prestigious Corporate Client. In line with the Assignment Instructions, SOPs, and customer requirements to protect the customer's employees, property, and other assets.
To deliver the highest levels of customer service which consistently demonstrate ABM's core values of Respect, Integrity, Collaboration, Innovation, Excellence and Trust.
Must have to achieve required levels in Site Training Matrix during the given time frame of probation period.
Must have to compete probation period successfully to became permanent and to get higher rate of 16.00 per hour.
Must have computer skill and know how to manage work emails and calls.
Must be able to adapt to a rotational shift pattern, including both days and nights.
Prefer to those who have experience of working on access system like C-Cure.
Key Responsibilities:
Protection of Property and Premises
Prevent and deter unauthorised access to site. Monitor CCTV as appropriate. Monitor fire and other alarms liaising with Landlord security. To provide a visible deterrent and high-level security presence whilst on site. Conduct internal security patrols as detailed in the Assignment Instructions. Undertake Reception duties where required. Compile site reports and distribute in full compliance to DPA 1998 legislation. Incident Management: Compile and distribute Incident Reports in accordance with the agreed protocols. Carry out routine tests of security equipment where appropriate. Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions. Ensure any equipment provided by the customer and ABM is managed in accordance with procedures detailed in the Assignment Instructions. Maintain all logbooks and records as detailed in the Assignment Instructions. Issue visitor/contractor passes in accordance with the Assignment Instructions. Deal with lost property in accordance with the Assignment Instructions. Crowd control and function duties, ensuring premises and guest safety.
Health and Safety
To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises. Ensure health and safety procedures are always followed. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions. Ensure all walkways and emergency escape routes are always kept clear. Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes. Investigate the cause of all fire alarm activations liaise with the Landlord Security and provide reports thereof. Prevent Loss and Waste
Report instances of property at risk of being lost, stolen, damaged and/or vandalised. During patrols, check all designated doors are secured and access system is working on it. Prevent and Deter Crime
Operate CCTV and any other physical security equipment used on site. Always identify and challenge unauthorised access. Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities. Customer Service
Display an outstanding level of customer service. Take responsibility for problems that staff, and visitors may have. Display the highest standard of personal presentation to uphold the image of ABM and CRB. Answer telephone calls professionally and in accordance with the Assignment Instructions. Continuous Improvement
Identify opportunities for improving practices and processes wherever possible. Other responsibilities
Book on at the beginning of each shift and make check calls in accordance with Company policy. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by Line Manager. Person Specification:
Has a one team approach Able to take ownership of all situations to ensure tasks are completed. Flexible approach to change Essential
Must hold SIA license- DS/Security Must hold CCTV License Must have computer skills Experience of working within the Security Industry Good written and verbal communication skills. Willingness and ability to work effectively within a team. Excellent observational skills. Desirable
First Aid trained Experience of working in Access Control System, like C-cure. Benefits
We're proud to offer a great range of benefits including:
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own homeMental Health support and Life Event Counseling Get Fit ProgrammeFinancial and legal support Cycle to work schemeAccess to Lifeworks, our innovative employee app where you can find:Perks: discounts, gift cards, cashback, and exclusive offersLife: Search for resources and tools on topics ranging from family and life to health, money and workSupport: Online chat or telephone service for urgent support in a crisisFor more information about ABM's benefits, visit our careers page
ABOUT US
ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit (url removed).
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.