Title: Sales/Service Administrator

Salary: GBP24,835 per annum

Working hours: Monday - Thursday 8:00am - 5:00pm and Friday 8:00am - 2:00pm

Location: Enderby, Leicestershire

VH Talent is excited to be working in partnership with our client, a world leader in design, development and manufacture of specialist equipment. Our client is seeking an enthusiastic and customer lead Sales/Service Administrator to join their friendly team.

Are you a customer focused individual who prides themselves in going above and beyond to deliver an exceptional service to your client-base? If so, this role could be perfect for you!

Interested to learn more, call Vikki!

The Sales/Service Administrator Role:

Primary contact for our client s customers. Answering all enquires efficiently, providing a proactive and bespoke service to ensure best customer satisfaction.This could be via email, phone, and online chat Assisting with general administration supporting the Sales and Service departments Data entry, using Microsoft Excel to keep records up to date and accurate, along with CRM data input Learn and maintain product and equipment knowledge for all customers and services provided Quoting product servicing Arranging and planning workloads and efficient delivery routes for the Field Service Representative Arrange deliveries and installations of products if required Liaise with and support other departments as the business requires Taking card payments over the phone Processing out going post Liaise with shipping companies regarding deliveries Support internal production team where / when required Copy, file and maintain paper or electronic documents and records

You ll Need:

Previous experience of working in an administrative appointment Ability to build rapport with customers and suppliers, as well as internal colleagues. Good customer service skills and comfortable with answering incoming calls Ability to work under pressure and still provide a high standard of service Experience of operating Sage 200 Systems would be advantageous, however not essential Organised with attention to detail Ability to diligently follow work procedures and practices Good time management IT literate and the ability to learn new systems with ease

What s in it for you:

Immediate start available Permanent position Forward thinking company 22 days holiday (rising 2 days after 5 years of continuous service) plus bank holidays MediCash Scheme Cycle Scheme Death in Service Scheme Free car parking

VH Talent, your Permanent and FTC Recruitment Partner!