Sales Support Administrator Lowestoft To GBP30k pa

Badger Associates is working in partnership with our client, Scooterpac. We are seeking a Workshop Engineer to join this family owned, fast growing business. Their success is built on outstanding customer service, commitment to excellence and a great team culture.

THE COMPANY

Scooterpac are a family owned; fast growing business based in Oulton Broad in Suffolk. We have built an established customer base nationally through outstanding customer service, commitment to excellence and a great team culture. We supply a small range of unique, innovative products to mobility retailers, and distributors.

THE SALES SUPPORT ADMONISTRATOR ROLE:

We are looking for an experienced and highly organised Sales Support Administrator who will take responsibility for supporting the Sales Team in driving sales upwards.

DUTIES:

Answering incoming calls

Accurately processing orders

Keeping the Sales team updated with all required information

Ensuring customers are kept fully updated on all orders, pricing and queries

Outgoing sales support phone calls

All admin tasks to support the sales team

Effectively liaise with end users, Dealers and Distributors

Ensuring Sales KPIs are recorded and hit

You will be required to take full ownership for your area of responsibility and updating the CRM system to capture projects, support sales and help deliver a great customer experience.

THE PERSON:

You will:

Be an ambitious person looking to drive improvements to systems and uphold high standards.

Be a highly motivated team player with excellent communication and interpersonal skills

Be resilient with a positive can do attitude to your job

Be willing to continually grow, develop and learn new skills

Excel at multi-tasking, and be comfortable answering the phone

Be able to build rapport and relationships with ease

Have a high attention to detail and accuracy and be able to actively listen to customer needs and find a solution for them

Have excellent IT capabilities. Previous CRM experience is an advantage.

Be a fast worker, and get tasks done quickly.

Additional Information:

Hours of work are Monday to Friday 07:30 to 17.00

Job Type: Full-time

GBP25,000 - GBP30,000 commensurate with experience.

To Apply:

Badger Associates is working in partnership with East Coast Mobility. To be considered for this role it is important that you follow procedure and submit your CV via Badger Associates and are not tempted to bypass the system and approach ECM direct. All candidates will be acknowledged by ECM and those called for interview will be contacted direct by them.