Job Description/main responsibilities

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales and shelf stockers, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Utilize information technology to record sales figures for data analysis

• Evaluating the supply and availability of stocks, and profit-margins.

Skills required for this position:

• 2 years experience in similar job

• Team management skills

• Good communication skills