Cheshire based Travel Sales Managers– A successful, fast paced tour operator is looking to expand their Management Team You will play a hands–on, pro–active and pivotal role within the Sales Management team. Reporting directly to the Senior Sales Managers this will be a challenging, varied and fast paced role where you will be carrying out multiple tasks to support the Senior Sales Managers, other Sales Managers, the Sales Team and multiple areas of the business with a wide array of sales based management tasks.

To be successful in this role you must be a quick learner, highly organised, a multi–tasker and be able to prioritise. You will follow direction easily and have excellent interpersonal skills to ensure the smooth running of the sales operation and to ensure the Sales Team are continually well managed, engaged and motivated. This hugely rewarding role requires you to work on a flexible shift basis over 7 days. Salary up to GBP40k depending on experience.

Key Responsibilities:

To work with the other Sales Managers in the successful day to day operation of the sales department.

To complete daily live call monitoring and feedback.

To monitor sales patterns and levels of performance, and promptly act on any areas that require improvement.

To ensure every opportunity to convert and/or maximise sales is taken by the agents.

To ensure Sales/Management tasks are handled in a timely and efficient manner and that all staff are communicated with clearly and continuously.

To effectively utilise the systems to manage and provide detailed data and feedback to the sales agents regarding their performance.

To work with the Online sales agents to ensure the accurate and efficient management of the Online bookings, whilst taking every opportunity to up–sell and increase margins and profit.

To ensure all avenues of enquiries are worked correctly, fully and correctly quoted, accurately priced and followed up and effectively noted for clarity.

Conducting performance reviews, setting improvement plans and managing under–performance strongly and effectively

Completing any other ad hoc tasks as required due to absence/holidays or as directed by Senior Management

The Person: Essential Knowledge, Skills and Abilities:

Experience of working in a fast paced, long haul travel call centre or office environment.

Experience of working as part of a Management team.

Experience of working in Travel

Knowledge of both Short–Haul and Long–Haul destination knowledge.

Strong interpersonal skills to be able to build rapport with various staff members and stakeholders.

A natural 'flair' for sales and an enjoyment of exceeding sales targets.

Bonus–driven and thrives on working to targets

Personal Qualities:

A quick learner who can easily follow direction.

Ability to prioritise multiple tasks to meet deadlines.

Highly organised with the ability to manage own workload.

Excellent Team Player.

Highly self–motivated, pro–active and assertive with a "can do" attitude

This is a full–time position where you will be required to work 39 hours per week. We operate a 7–day shift pattern with shifts working up to 9pm, therefore, flexibility is a must.

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Hollie on