Job Title: Retail Customer Service Team Leader – Multi–Brand, Non–High Street EnvironmentLocation: West LondonSalary: GBP28–34k. Competitive, with Excellent Career Progression OpportunitiesOur client are looking for someone to join their dynamic team in a fast–paced, multi–brand environment that isn't your typical high street setting. We're looking for a Customer Service Team Leader to lead and inspire in a highly customer–focused and people–centric atmosphere. If you thrive in a non–traditional setting and are ready for a role that values personality and behaviours, this is the opportunity for you.Responsibilities:– Lead and motivate a customer service team in a non–high street, multi–brand environment.– Foster a highly customer–focused culture, ensuring exceptional service delivery.– Demonstrate a people–focused approach to management, encouraging team collaboration and growth.– Oversee day–to–day operations, ensuring efficiency and exceeding service standards.– Contribute to the development and implementation of customer service strategies.Requirements:– Proven experience in a customer service leadership role.– Strong interpersonal skills, with a people–focused management approach.– Ability to thrive in a fast–paced, dynamic environment.– Demonstrated commitment to exceptional customer service.– Excellent communication and problem–solving skills.Benefits:– Competitive salary with opportunities for career progression.– Unique, non–high street working environment.– Emphasis on a people–focused approach to management.– Collaborative and supportive team culture.– Additional benefits optional .How to Apply:If you're ready to take on a leadership role in a unique and dynamic setting, we want to hear from you! Join our client in delivering outstanding customer service in a non–traditional, multi–brand environment!Mandeville is acting as an Employment Agency in relation to this vacancy.