Job Title: Retail Customer Service Team Leader - Multi-Brand, Non-High Street EnvironmentLocation: West LondonSalary: GBP28-34k. Competitive, with Excellent Career Progression OpportunitiesOur client are looking for someone to join their dynamic team in a fast-paced, multi-brand environment that isn't your typical high street setting. We're looking for a Customer Service Team Leader to lead and inspire in a highly customer-focused and people-centric atmosphere. If you thrive in a non-traditional setting and are ready for a role that values personality and behaviours, this is the opportunity for you.Responsibilities:- Lead and motivate a customer service team in a non-high street, multi-brand environment.- Foster a highly customer-focused culture, ensuring exceptional service delivery.- Demonstrate a people-focused approach to management, encouraging team collaboration and growth.- Oversee day-to-day operations, ensuring efficiency and exceeding service standards.- Contribute to the development and implementation of customer service strategies.Requirements:- Proven experience in a customer service leadership role.- Strong interpersonal skills, with a people-focused management approach.- Ability to thrive in a fast-paced, dynamic environment.- Demonstrated commitment to exceptional customer service.- Excellent communication and problem-solving skills.Benefits:- Competitive salary with opportunities for career progression.- Unique, non-high street working environment.- Emphasis on a people-focused approach to management.- Collaborative and supportive team culture.- Additional benefits optional .How to Apply:If you're ready to take on a leadership role in a unique and dynamic setting, we want to hear from you! Join our client in delivering outstanding customer service in a non-traditional, multi-brand environment!Mandeville is acting as an Employment Agency in relation to this vacancy.