Retail Assistant

Flexible locations across London

The Company

The Royal Trinity Hospice is the oldest hospice in the UK with over 100 years of experience providing compassionate palliative care. Our charity shops are on a mission to become London s answer to sustainable fashion , whilst raising funds to ensure the Hospice can deliver the best possible service to people with life-limiting conditions.

We are now looking for a Retail Assistant to join our charity shop teams in London with flexible hours and locations as part of a bank of staff.

The Benefits

- 25% store discount in Trinity shops

- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party

- Regular ballots for donated free tickets and prizes

- Access to courses of free counselling on the phone or face-to-face

- Free annual flu vaccinations are available for all Trinity staff

- A robust diversity and inclusion policy

- Salary of GBP11.95 per hour

This is the ideal opportunity for an enthusiastic individual with experience working or volunteering with the public and a passion for sustainability and fashion to join our exceptional charity.

You will play a key role in increasing vital hospice funding by supporting our retail arm whilst working safely in the knowledge that your efforts are making a meaningful difference to people in need of care.

What s more, you will discover great flexibility in working hours and locations as well as an exceptional benefits package as well as a chance to develop and grow professionally whilst supporting our incredible charity!

The Role

As a Retail Assistant, you will provide excellent service to customers at our charity shops across London.

Supporting the Manager and Assistant Manager, you will maximise sales and profitability, assisting with the day to day running of the shop.

You will generate stock through contact with donors, sell goods to customers and maintain a high standard of display, presentation and cleanliness throughout the shop.

Additionally, you will:

- Generate donations from the public

- Operate the cash register and assist with cashing up and reconciling the day s takings

- Generate Gift Aid conversions from people donating goods

About You

To be considered as a Retail Assistant, you will need:

- Paid or voluntary experience in a fast-paced customer focused environment

- Experience dealing with the public face to face and over the telephone

- A passion for fashion and sustainability

The closing date for this role is 21st January 2024.

Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, Charity Shop Assistant, or Customer Service Assistant.

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds.

So, if you re looking for an engaging and rewarding role as a Retail Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.