Repairs Administrator Up to GBP30,000 + Package Permanent Position

Social Housing Recruitment are partnering with an ambitious and forward-thinking organisation, who s seeking a dynamic individual for the role of Repairs Administrator. This position involves overseeing and enhancing the responsive repairs service for a growing housing association. The primary focus will be on delivering exceptional customer service through efficient and effective repairs management. It s an exciting opportunity to be a part of a small close-knit team that would allow you to progress within the business as it expands, taking on more properties moving forward.

The Repairs Administrators responsibilities include:

Manage and optimize the responsive repairs service. Act as the main point of contact for tenant repair inquiries. Monitor repair progress and communicate delays to tenants. Ensure emergency repairs are promptly addressed, prioritizing tenant safety. Uphold a high standard of customer service both internally and externally.

The successful Repairs Administrator must have:

Ability to build and maintain relationships effectively. Excellent communication skills, both verbal and written. Self-motivated with strong decision-making abilities. Flexible approach to work demands. Commitment to delivering outstanding customer service. Possession of a full driving license and access to transportation. Dedication to promoting equal opportunities.

In return, the successful candidate will receive a salary of GBP25,000 to GBP30,000 + 25 days annual leave increasing after years of service, pension scheme, opportunity for growth and development and other benefits.

To ensure you do not miss out on this opportunity, please reply to us today to express your interest.