The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.

If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre.

Job Title: Renewals Agent

Location: Liverpool, Hybrid

Salary: GBP22,050 to GBP25,625 OTE including GBP2,000 performance related bonus per annum, once established within your role.

Job Type: Permanent

Working hours: Monday to Saturday, 37.5 hours between 9:00am and 17:30pm including 1 in 3 Saturdays

Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.

What you will be doing

Quoting and closing new business enquiriesBuilding and maintaining long-standing client relationshipsAmending customer policies, payments and schedulesRetaining existing clients at renewalSupporting customers with existing policy amendmentsWorking towards individual and team targetsProviding excellent rapport building skillsHandling sensitive information and following data protection principlesAdhering to strict FCA guidelinesProviding a professional service and promoting our brand in a positive manner What we're looking for

Clear and effective communication skillsAbility to assist with clients of all ages and backgroundsExcellent organisational skills and ability to prioritise workStrong literacy & numeracy skillsAbility to develop relationships from scratchExcellent telephone manner About Acorn Insurance:

Acorn Insurance have almost 40 years' experience of helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. We have teams of highly experienced insurance experts to help our customers find an insurance policy that is just right!

In 2020 Acorn Insurance were recognized in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. This coupled with the recognition that we hold the position of the 25th largest insurance distribution group really does make us a force to be reckoned with.Our Group continues to go from strength to strength and we fully expect our market leading positions in our chosen markets to continue to expand over the forthcoming years. Our ambition is to become the market leader in niche Motor Insurance is within our sights and we will continue to push forward until our goal is realized.

Why Acorn Insurance:

At Acorn we want to give you more than a job, we want to give you a purpose and a career. Our aim is to be the leading insurance broker for our customers and we're making it happen by focusing on the behaviours that bring everyone together. By bringing passion, talking straight, embracing change, showing respect, speaking up, keeping promises, giving support, truly listening and actively collaborating, we believe we can really make a difference.

Some of the benefits you will receive include:

Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Additional Buy & Sell HolidaysCompany Sick Pay SchemeCompany Paid Maternity & Paternity LeaveCompany Pension SchemePerk Box Online & High Street vouchers and discountsFresh fruit Deliveries twice a week GBP250 bonus for every new colleague you recommend to the businessCycle to work schemeFree eye test vouchers and a contribution towards the framesFree self-development & qualifications via Magpie LearningA comprehensive Mental Health support network including:A wide Network of Mental Health First Aiders 4 free counselling sessionsCBT programmes available with a trained Therapist MentorRegular Employment Engagement including ongoing competitions with fantastic prizesCharity fundraising events If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Acorn Insurance could be the next step in your career journey.

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.