Avenues is a community where people smile, laugh, grow and achieve great things.

We are pleased to offer a new opportunity for a Relief Staffing Administrator to join our Relief department which manages our bank support workers and agency staff, on a 10 month fixed term contract

We are offering hybrid working and so the role will be based partly at our Sidcup office as well as working from home. This role is full time, Monday to Friday 37 hours per week.

Interviews will take place in early January 2024.

In this role you will be responsible for ensuring that bank staff training is compliant, payments for training undertaken are made and that bank staff are allocated appropriately to clusters of service managers.

To manage the bank refresher process including maintenance of the matrix, booking of classroom based training and communication with training delegates. To actively manage bank staff in line with the process in place to prevent working without statutory and regulatory training in place.To manage the onboarding training process in line with the process in place including recommending the withdrawal of employment offer when training is incomplete.Timely and accurate logging of training shifts onto People Planner to ensure payment to bank staff.The allocation of bank staff to an appropriate cluster of managers for the purposes of line management and shift booking.Mapping and documenting process and the sharing and support to embed those processes with all that use them.To support the resolution of invoice queries.To support services with shift fulfilment and People Planner maintenance on an adhoc and exceptional basis.To support the Relief Staffing Lead in any other reasonable tasks. Our ideal candidate looks like this!

A background and experience with relief/bank staffingHave administration experienceExperience of IT systems, databases and MS Office.Knowledge and understanding of regulatory compliance in respect of training.Able to prioritise own workload and be self-motivated.Able to communicate effectively at all levels.Experience within social care would be desirable.Experience using staff rostering systems would be desirable. For full details please see the attached role profile.

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don't settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

Benefits you can expect!

Flexible Working including working from home.31 days holiday inclusive of bank holidays (pro-rata), increasing after to 2 years' service and after 5 years' service.Access to high quality training that supports your career development.Free and confidential 24/7 access to the health portal and employee assistance programme.Contributory pension scheme with life assurance.Recommend a friend scheme.And more. About us:

Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs. We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live.

We encourage our central services employees to really get to know the organisation and to spend time visiting services, meeting people we support, their families and our support staff.

As a not-for-profit organisation, we're driven by strong ethics, and invest everything back into our staff and the people we support.?

You'll be part of an organisation that takes pride in its values at all levels, making sure the people we support are at the forefront of our decisions.

As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

Don't miss out on this great opportunity - we are looking forward to hearing from you today!