The Role

As a Recruitment Operations Professional you will work as part of the Contingent Team within the Recruitment Operations function to deliver a best in class recruitment service.

Reporting to the Contingent Labour Recruitment Team Leader, the role will work collaboratively with functional and operational teams across BAE Systems to support the end-to-end recruitment activity in a fast paced, complex manufacturing environment. You will gain an understanding of the different business areas and their demands, with the opportunity for progression in other areas/teams.

The Recruitment Operations Professional will support the day to day administration of the team, ensuring our queries are responded to in line with our demanding SLA's whilst completing the work to highest standard. The role holder will take ownership and accountability to ensure the volumes are maintained but also work collaboratively with the Recruitment Operations Specialists to ensure our recruitment objectives are delivered.

The role holder will be a self-starter, highly motivated and able to act independently with minimal supervision to ensure work levels are completed each day.

Key Responsibilities:

Not limited to

Providing timely/regular communications to support the recruiters in updating hiring managers, candidates and agencies.

Providing a quality customer service, interacting with suppliers, other teams and stakeholders, answering enquires and escalating where appropriate.

Building and developing effective and collaborative relationships with colleagues and customers.

Providing advice and offering support with minimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised.

Manipulating data and working with trends to improve data and input it into different formats to ensure reporting demands are met.

Responsible for providing timely and accurate accounting data in order to send out weekly billing and clocking reports ensuring all queries are actioned and responded to.

Skills/Knowledge/Qualifications:

Not limited to

Knowledge of recruitment processes is essential with knowledge of contingent recruitment desirable.Excellent IT skills, in particular applicant tracking systems.Ability to understand and champion the importance of data integrity, timely and accurate reporting and uses this information to run efficient processes.Experience of recruiting volume campaigns as well as unique roles and the variances in between.Experience of working within agreed HR policies and processes and provide ad hoc recruitment advice.Ability to resolve multiple highly complex operational issues.The role requires strong problem solving skills due to the complexity of our processes, systems and customers.They must also be able to leverage experience and 'lessons learnt' to continually improve the solutions to remove problems re occurringExcellent presentation, communication, engagement and influencing skills.Excellent relationship building skills both internal and external.Operational delivery and customer service excellence mindset.

Security: BPSS

This role requires you to obtain a basic disclosure along with employment reference checks before starting.

The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles.