Recruitment Account Manager

Type of job: Permanent

Location: Tamworth

Salary: up to GBP30,000 per annum + bonus

You re all about process, pace and delivering excellence. Relationship building, problem solving and continuous improvement are what motivate you at work If these ring true for you and you want to stretch your career in recruitment, come and show us what you can do at Staffline.

The Opportunity

Here is your chance to join the largest recruitment business in the UK as a Account Manager. In this role you will supply temporary workers to our clients incredibly successful based in Tamworth.

To thrive in this role, you ll be customer and client focused, committed to providing the best possible service and a natural problem solver. Experience in an on-site recruitment environment would be great but is by no means essential. If you have transferrable skills, we can train you on all the elements you need to be successful in this role.

What you ll do as Account Manager

This role is all about maintaining and building relationships, it s about using data to maximise efficiencies and it s about pushing performance improvement wherever possible. As the onsite recruitment manager, you ll be adept at problem solving and understand how to get the best out of people. This is an incredibly diverse role which will undoubtedly keep you on your toes, below is just a selection of what you can expect:

Building effective relationships with workers & key clients, attending planning & forecasting meetings to fill requirements, highlighting any challenges proactivelyUsing our feedback system (have your say) to review all worker and client comments, acting on feedback to identify ways of continuously improving processesWorking closely with the client to deliver quick turnaround of candidatesActively seeking commercial opportunities within your local area to grow your current client base and develop opportunities for the futureManaging compliance requirements, ensuring your site is compliant against policies such as Agency Worker Regulations (AWR), National Minimum Wage (NMW) and Right to Work Building candidate pipelines for future temporary requirementsInterviewing and inducting potential job candidatesUnderstanding local labour markets and recruitment trends, analysing competitor dataAble to undertake welfare, capability, and disciplinary meetings.Collecting and maintaining attendance records for payroll and disciplinary requirementsProviding service to employees who need assistanceAdministration of the payrollUndertaking performance reviews and working closely with Operational teams.

The skills you ll develop as an Account Manager

Throughout your time at Staffline, you ll be coached and challenged to learn new skills that will enable you to thrive. As part of this role, you can expect to further enhance a number of skills related to client management, relationship management, hiring and staffing processes and performance improvement identification amongst a whole host of other areas. At Staffline, we actively encourage progression and personal development and have clear dedicated progression paths for those that join us.

Why choose Staffline and what s in it for you?

At Staffline we know it s important to reward our employees, which is why we are constantly evolving and growing our reward package. In addition to working with a brilliant, committed team of colleagues and accessing all our industry leading training, you ll have access to the following (and more!):

25 days holiday as standard with an extra day for each year of service (up to 30 days max)One celebration day per year to use however you choose (this is in addition to the 25 days annual leave entitlement)6 monthly bonus (depending on personal and company performance)Opportunities for flexible workingFour employee incentive schemesRecognition initiatives including Instant Awards and monthly STARS awardsOnline benefits platform offering savings and discounts with a huge number of high street and on-line retailers, health and financial wellbeing educationDedicated wellbeing platform to offer physical and mental health supportMedicash (practical private medical support for day-to-day needs)Access to Cycle to Work and Car Leasing schemesLife Assurance of 4 times annual salarySalary exchange pension schemeLearning and development opportunities via our online Learning Experience Platform

What we need from you

By this point it should be clear that we want to give you development, we want to reward you correctly and we want you to stretch yourself in whatever role you do at Staffline. To be successful in this role however, we will need a few things:

You ll need to have recruitment experience in a fast passed (ideally on-site) environmentYou ll have leadership skills and be able to show these qualities on a consistent basisYou ll be professional in approach and able to hold conversations at the most senior levelYou ll need to be able to show us that you really do have what it takes to build relationships at all levels.You ll have to be comfortable working with, and presenting data to stakeholdersYou ll need to have an eye for detail and be able to give examples of problem solvingMost importantly though, you ll need to be tenacious, with a great attitude towards delivering an excellent service. Like the sound of this? Why not apply now or if you require further information, get in touch at: (url removed)

All candidates will need demonstrate that they have the Right to Work in the UK. A full UK Drivers license is also highly desired in this role.