A new client is seeking an enthusiastic and organised individual to join their lovely team on reception across multiple sites. Experience is very much welcome, however attitude and reliability is key to nail in this fast-paced company.
Full time 37.5 hours a weekCringleford, NorwichTemporary to permanent basisPay dependant on experienceAble to cover multiple sites if needed (drives)Happy to carry out an enhanced DBS check Other responsibilities include:
Receive and direct patients on arrival at the reception desk in a friendly and courteous manner, ensuring their requirements are met professionally and efficiently.Maintain appointment system and monitor flow of patients into consulting rooms.Answer telephones promptly in a polite and professional manner and manage calls appropriately. Dealing with patients and other callers and forwarding to the most appropriate team member if necessary.Ensure that the out of hours messages are updated and that the phones are transferred to out-of-hours when closed.To check emails both into own NHS net account and internal email and the generic and document management email addresses and action as appropriate.To register new patients who are in the practice area and temporary residents and inform patients of practice facilitiesAll general reception and administration duties If interested, please click 'apply' now!