Job Description

Providing our guests with exceptional hospitality from their arrival to departure.

Assisting guests with their queries.

Responsible for check-in and check-out of hotel guests.

Responsible for resolving any room complaints or issues.

Conducting room inspections

Responding to all email and telephone queries

Provide assistance in completing other tasks as assigned by management, when the need arises

The Ideal Candidate Will Have:

Experience of working in a reception role previously

Excellent customer service skills

Good communication skills

Excellent administration and organisation skills

Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) and the ability to adapt to new systems

If this sounds like the role for you and you are looking for your next opportunity with room to grow and develop your skills, then please email your CV with the title: Receptionist - Romford

We would appreciate if you could email your CV through. Please note we may contact you prior to scheduling an interview for photographic I.D.