Ref: 14561

Role: Read Disputes & Billing Team Leader - Energy experience essential

Location: Nottingham

Salary: up to GBP33,000

Our client, a B2B Energy Retailer provide energy to thousands of commercial businesses across the UK and are one of the fastest-growing business gas, electricity, and water supplier. Due to their continued expansion, success, and growth they have created an exciting opportunity for an experienced Disputes& Billing Team Leader. The role demands an in-depth understanding of Billing and ReadDisputes, as the team is at the forefront of investigating and resolving all escalated business and customer queries/complaints.

Our client is rapidly expanding, making this a remarkable opportunity to join an organisation that can provide a long-term and fulfilling career path. If this sounds like you. Apply today!

Responsibility

Provide an environment to inspire achievement and development within team and individualsEncourage a growth-mindset environmentMotivate, coach, train and develop staff in accordance with company values and proceduresEnsure Internal & External business relationships are maintained and developed to achieve optimum delivery and efficiencyInvestigate and resolve all escalated business and customer queries/complaintsCreate an inspiring environment for team and individual development.Foster a growth mindset within the team.Motivate, coach, train, and develop staff in line with company values and procedures.Maintain and develop both internal and external business relationships to optimize delivery and efficiency. Experience

Experienced - you've worked in the energy/metering industry and in a supervisory role managing a diverse teamKnowledge and experience of read disputes and billing B2BSharp - Effective decision-making skills to manage technical workload and a thorough understanding of Operations energy processesGreat communicator - you have first-rate communication and interpersonal skills at all levelsAmbitious - you don't just want another job, you want a career opportunityAnalytical - naturally curious, immaculate attention to detail and a high degree of computer literacy included Excel, Word and Power Point