QA Analyst - Quality Assurance

As a QA Analyst, you will be an integral part of the Development Team responsible for ensuring the quality and reliability of our Platform. Collaborating closely with the development team, your primary focus will be on testing the functionality, performance, and usability of the platform to guarantee a seamless user experience for our clients.

Your role involves conducting comprehensive testing of the Platform, identifying and documenting software defects, and working closely with developers and support team to address and resolve issues. You will contribute to the creation and execution of test process, playing a key role in maintaining the high standards of quality assurance throughout the development lifecycle.

Your efforts will play a crucial role in delivering a reliable and user-friendly software platform, ultimately contributing to the overall success of our software products.

Who are we?

We are a carbon-neutral software business that partners with digital agencies and freelance developers. Our main focus is helping them to manage their portfolio of websites using our SaaS platform and managing their hosting infrastructure.

Sustainability is at the heart of everything we do. As a responsible and forward-thinking company, we recognise the urgent need to address environmental challenges and strive to make a positive impact on the world around us. This commitment drives us to develop and implement a robust sustainability policy that guides our actions, influences our decisions and shapes our future.

Perks

We pride ourselves on making a friendly and welcoming environment, which is why we offer initiatives to help support you as a team member and personally. So, what can you expect if you join us?

A great studio environment

We ve invested a great deal in our office space. This includes communal spaces to break away from your desk, whether that's in our quiet room or we have our own ping-pong and pool table and dart board to let off steam.

Hybrid Working

As a forward-thinking company, we offer the flexibility for you to collaborate both remotely and in our vibrant office environment, ensuring a perfect work-life balance while delivering exceptional digital experiences for our clients.

Energy Efficiencies

As the world transitions towards a greener future, it has become crucial for businesses to embrace cleaner transportation alternatives and the widespread adoption of electric vehicles is a key aspect of this transition. With this in mind, we offer an Electric Vehicle Salary Sacrifice Scheme to all employees.

Learning is Encouraged

This role offers plenty of opportunities to grow your skill set working alongside a multiskilled team and for someone who is looking to develop their career further.

We offer free training courses, a book budget and allocated learning time during your working week.

Team Building Activities

We like to get together and socialise as often as we can. Team Lunches, Walk and Talks, Beer Fridays and days out of the office to unwind & team build.

Health is a priority

We offer private health insurance that offers dental and optical cash back for you and your family.

In addition to this, we offer a BUPA Employment Assistance Programme to support you and help manage any worries or mental health and well-being needs.

Key Responsibilities:

Implement test strategies and quality assurance procedures.

Maintain up-to-date testing and QA documents.

Collaborate with the development team to understand project objectives.

Execute testing and quality checks using existing tools and techniques.

Understand existing department policies and procedures.

Improve and develop bug and department processes.

Collaborate with the Customer Success Team to prioritize bugs.

Work with Developers to test cards and report bugs.

Follow testing procedures throughout the SPRINT lifecycle.

Proactively create videos for bugs, replicate bugs for detailed analysis, and manage duplicate bugs as necessary.

Verify the platform for UX/UI mismatches and enhance feature documentation for improved developer onboarding.

What you ll need to succeed:

Experience in implementing test strategies and quality assurance procedures.

A good understanding of working with database management and development.

Familiarity with server-side technologies.

Exposure to Agile development methodologies like Scrum or Kanban.

Experience using version control, preferably GitHub.

Clear and concise communication skills.

Good problem-solving skills with a desire to deliver innovative technical solutions.

Consistently proactive with excellent attention to detail.

Good organisational skills with the ability to self-manage time and resources.

The ability to work well with others, including designers, developers, and project managers, to achieve project goals.

The ability to adapt to changing requirements and priorities.

Benefits:

Carbon neutral business.

Hybrid working environment.

Salary sacrifice electric vehicle scheme.

Book, Training, and Conference Budget.

2 days a year charity volunteering.

Private Health Care and Company Pension Scheme.

GBP3K IT Budget.

Cycle to work scheme.

On-site parking.

Team building events.

Casual dress.

Monday to Friday.

Bonus Holiday Scheme for long service.

Free Tea, Coffee, Soft Drinks, and Fresh Fruit.

5-minute walk from Town Centre, Train Station, and Hartham Park.

Costco Card.

Christmas Hamper, Easter Egg, and Birthday voucher.