This Product Adoption Lead role will support the Business Owner & Product Owner from within the Corporate team with the adoption of technology to strengthen the range of products available to corporate TCs and their clients, in order to retain and grow Travel Counsellors for business.

In this Product Adoption Lead position, you will be responsible for (but not limited to):

Creating inspiring and personal digital journeys for our corporate clients.Driving adoption of products with Corporate TCs and their clients while maintaining the "with us it's personal" principle.Directly supporting new business acquisitions by showcasing corporate products.Expertly supporting clients and TCs with the onboarding and adoption of all corporate technology in a human and impactful way.Advising and supporting TCs to grow their business and increase efficiency through remarketing via Grapevine and the GDS upgrade project.Maintaining and driving the adoption of client-facing technology - Vibe, Trainline, myTC Corporate & DaaSOwning key relationships with internal and third-party technology providers, which Travel Counsellors use to deliver our corporate technology solutions.BenefitsA competitive basic salary + annual company bonusFlexible hybrid working model (2 days home, 3 days office)Career development and promotional opportunities25 days holidays (increasing to 28 after 5 years of service)A Moments That Matter Day (annually)Enhanced maternity/paternity payHoliday buy and sell (up to 5 days per year)3 paid days charity leaveCompany events, socials, and incentives3x annual salary death in service benefitCompany pension schemeCostco membershipSalary sacrifice, company car schemeCycle to Work SchemeEmployee Assistance ProgrammeFree breakfast, fruit, and hot/cold beveragesReferral schemeEmployee discountPrivate medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees)Essential SkillsKey Skills Required

Planning and Analysis - Using data to identify opportunity clients and track success and demonstrate ROIReporting and Presenting Information - Plan & deliver implementation plans to clients and Travel Counsellors' Strategic KPIs, OKRs (Objectives and Key Results) & digital trading performanceDelivering digital Solutions - Create and deliver inspiring and personal digital experiences and drive adoptionBusiness Travel Experience (Desirable) - Business travel sector SME and broad network of connections across the supplier/travel tech landscapeStakeholder Management - Directly with clients, Travel Counsellors, 3rd party tech providers, Senior Leadership & TechnologyAbout CompanyHere at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything that we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter.

We've been changing lives for over 28 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 1,900 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.

Our Travel Counsellors are supported by a team of over 250 super-talented people in our Support Offices to help them create unique, inspiring, and exciting experiences for their customers, building lasting personal relationships that bring them back to us, time and time again.

Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category!

We are currently expanding at a phenomenal rate - on the back of what is our record year in terms of revenue (over £800m) and so are looking for like-minded individuals to join our dedicated Head Office team, to help the company continue to flourish.