When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making.

Role: Personal Injury Claims Handler

Location: Liverpool or Sevenoaks / Hybrid Working

Working hours: Monday to Friday, 37.5 hours between 9am and 5:30pm

Salary: GBP24,000 to GBP32,000 plus bonus potential

What you will be doing:

Take accountability for your own performance against set objectivesValidating all claims for indemnity and fraudProviding proactive and correct assessment of liabilityAccurate quantum assessment of claims presented using the relevant tools available to assistApplication of accurate reserves in line with company guidelinesAssisting with coaching and mentoring of less experienced handlersAdherence to best practice and key strategiesEffective file and portfolio managementAny other Ad hoc task as the needs of the business dictate ?

What we're looking for:

Ability to work in a culture of openness, trust and respectStrong organisation skills with the ability to prioritise tasksAbility to fact find and analyse information to result in accurate decision makingExperience of handling injury claims outside of the Low Value Personal Injury Claims PortalKnowledge of the civil procedure rules with regards to offers, acceptances and litigation risks About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

Additional Buy & Sell HolidaysCompany Sick Pay SchemeCompany Paid Maternity & Paternity LeaveGenerous Company Pension SchemePerk Box Online & High Street vouchers and discountsFresh fruit Deliveries twice a week GBP250 Refer a friend bonus.Cycle to work scheme.Free eye test vouchers and a contribution towards the framesFree self-development & qualifications via Magpie LearningA comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessionsFree Hot Drinks Regular Employment Engagement including ongoing competitions with fantastic prizes.Charity fundraising events On selected sites

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Acorn Insurance could be the next step in your career journey.