Helpdesk Operator - Part Time

Salary 23,200.00 (pro rata)

Location Glasgow

Here are the benefits my client offers:

Informal hybrid working

Free on-site parking

Subsidised canteen facilities & vending machines

Legal Shield is a free service for colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills

Pension scheme - up to 5% matched contribution

Company-funded Health shield cash plan. Health shield gives you money back on everyday health care costs, including dental, optical, physio, well being, and much more

Salary sacrifice schemes, including Smart Tech and Cycle to Work

Great development and career opportunities

Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Curry's, IKEA, Argos, and more

Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips

Access to our colleague reward and recognition tools, with awards ranging from 5 - 250!

Duties and Responsibilities:

Handling inbound and outbound calls, and logging jobs in a fast-paced environment

Co-ordinating contractors and Technicians to ensure they attend my client's standards

Working in partnership with customers to achieve results?

Completing a variety of administrative tasks such as quotes, uplifts, emails

End-to-end job management?

Working as part of a team to drive customer excellence

Here's what we would like from you:

Driven and passionate with a great attitude to deliver customer excellence?

Excellent verbal and written communication skills

Accuracy and attention to detail

Ability to work as part of a team and effectively manage own workload?

Administrative experience, including knowledge of Microsoft office packages

Previous contact centre/call centre/helpdesk experience

Apply ASAP for immediate consideration

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.