Part time Customer Service Administrator – School Hours

My client is looking for a good part time Customer Administrator with excellent customer service skills to support the small close knit Utilities team within this fabulous company. For this part time role you can choose between 20 and 25 hours a week.

This is a nice mix of customer service and administration. We are looking for a bright and enthusiastic individual with excellent analytical and attention to detail skills. This self–starter will be confident in building relationships with suppliers but must be confident in challenging when required. They should have a very strong sense of their own initiative, logic, curiosity, common sense and above all, customer service.

As well as ongoing training and development there is a relaxed but professional working environment with excellent employee benefits along with a competitive salary and achievable bonuses. You even get a day off for your birthday!

Principle Responsibilities

Respond to Customer service queries that have been raised by account managers and resolve the queries within agreed time scalesConfirm contract information with suppliersAdvise suppliers of meter readings received from customersData entryCo–ordinate changes of tenancyIssue utility contract terminations Requirements

Highly customer focusedNumerateGood Excel SkillsStrong administrative skillsStrong organisational, prioritisation and attention to detail skillsAssertive, determined, and self–motivated with a curious mindAble to take on many different tasks at onceA natural team player with a desire to ensure team targets are always metA thirst for knowledge and keenness to develop through own resourcefulnessA 'can do' attitude capable of challenging what they're being told by suppliers You will be working as part of a small team where planning ahead is almost as important as doing the work.

Salary is GBP24k and will be pro rata and in addition you will receive at least GBP2k p/a bonus (GBP500/quarter) which is also pro rata

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.