Paralegal - Casualty EL/PL

Job Purpose

We currently have an opportunity in our Casualty department to join the team as a Paralegal where you will be responsible for carrying out a variety of administrative tasks to support the members of the teams in settling EL & PL (Employers & Public Liability) cases. It is important cases are settled as efficiently as possible whilst helping to achieve Client Key Performance Indicators (KPI's) and Service Level Agreements (SLA's).

Key Accountabilities

Tasks to be completed by the Paralegal (full training will be provided):

• Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.

• Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications.

• Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case.

Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.

• Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.

• Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines.

• Diarising and updating CRU.

• To ensure compliance with the SRA Standards & Regulations.

• Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:

• Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims.

• Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities.

Experience, Skills and Qualifications

• Established interest in law either through further education or experience within a process driven legal environment.

• Experience of working in a legal environment is desirable.

• Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information

• Demonstrable experience of following a semi-prescribed programme of work.

• Dealing with calls and enquiries from customers, suppliers and/or the public.

• Gathering and recording information.

• Ability to work under own initiative, prioritising and organising own workload

• IT Literate

• Proficient in MS Office (notably Excel, Word and Outlook)

• Experience of using a Claims/Case Management system

• Proficient in the use of alpha numerical filing systems

• GCSE grade A-C in Maths and English or equivalent

Compensation package:

Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex

Values

Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do:

Keoghs values

We are connected

We are Dynamic

We are Innovative

We succeed together