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Outbound Customer Service Advisor
Outbound Customer Service Advisor
aylesbury,buckinghamshire
Nov 5, 2024
  • Hours Full Time
  • Salary 24000.00 - 24000.00 GBP Annual
  • Recruiter Pertemps Aylesbury Industrial
  • Closes 16 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Outbound Customer Service Advisor Pertemps Aylesbury is currently recruiting for multiple Customer Services Advisors to join client based in Aylesbury. This role would be based in the new team which will focus on supporting current company campaigns.Salary: GBP24,000Hours: Mon– Fri 11am–7pm & Sat 9am–12pmThe Customer Services Advisor will deliver excellent customer service support across a range of community programmes and projects.Duties: Out bounding calling to customers to discuss current campaignsCold calling warm leads Providing information and support to customers across a range of energy efficiency programmes via telephone/emailAnswer queries in line with our service level agreement, taking appropriate action to ensure customer/client satisfactionWorking effectively with internal departments and industry partners to help deliver our full range of servicesAbility to decide on the most appropriate means of communication (written and oral) and accurately deliver when updating, advising, and referring information to clients, customers, and industry partners.Requirements:Proven experience in call handling or working in a call centreExcellent verbal and written communication skillsComfortable with using IT platforms. Requirements: Call centre/outbound calling experienceGreat communications skills Company Benefits:• Life assurance• Employee Share plan• Employee discounts• 25 Holidays (accruing one additional day holiday per year of service up to 30 days)If you would be interested, in this role, please apply or call Corinne at Pertemps. If you would be interested in this role, then please apply, or call Corinne at Pertemps.

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