Our client has a vacancy for an Operations Team Leader Bow to join the growing team in Bromley-by-Bow. Required to start ASAP so don't hesitate to apply.

You could be the recipient of this generous salary (GBP31,800 with additional London weighting allowance of GBP3,180) and benefits package that includes 26 days holiday, 8 paid Bank Holidays and company pension.

Operations Team Leader BowBromley-by-Bow, E3 3PA

Full time (37.5 hours per week), PermanentGBP31,800 per annum with additional London weighting allowance of GBP3,180 per annumFantastic Benefits Please Note: Applicants must be authorised to work in the UK

Our client, a leading provider of document management and archiving solutions, is seeking a Customer Service Coordinator to join their growing team. As part of a larger organisation that specialises in essential minerals, our client has a strong reputation for delivering high-quality services and solutions. With a commitment to excellence and a focus on customer satisfaction, they are dedicated to creating a safe and rewarding work environment for its employees.

About the Operations Team Leader role:

The successful candidate will report to the Operations Manager. The position will support the Operations Team with the smooth transfer and storage of customer assets.

This position is a key and integral part of the organisation. The Operations Team Leader will hold the following responsibilities:

Supervise receipt of documents and archives for transportation to our client.Supervise storage of documents and archives in the organisation.Supervise preparation of customer orders for the retrieval of documents and archives.Maintain high levels of customer service.Coordinate internal administration and preparation for monthly invoicing.Operate and maintain a computer-based document logging and tracking system.Develop, train and manage the workload within the operations team.Supervise the audit checking process and ensure all findings are reported and training issues are resolved.Ensure compliance with the Company Health & Safety, Quality and Environmental policies.Hold 1-2-1meetings with direct reports to ensure staff are developed and supported.Required on occasion to work off site and supervise offsite projects. What you will need:

'A' Levels or equivalent minimum.Supervisory experience in a service industry or customer service environment.Strong interpersonal and communication skillsIT literate.Hold forklift Truck licence preferably.Able to work independently for long periods of time.Adaptable and flexible to varied work situations and shift patternsSelf-motivated.Clean driving license Successful applicants will also be required to undertaken security vetting.

Benefits:

Competitive base salary26 days holiday and 8 paid Bank Holidays per annum (pro rata)Company pensionGreat Place to Work 2023 recognitionMindful Employer status The Company:

Our client is in Bromley-by-Bow and offers a range of document management and archiving solutions.

Our client's parent company is a leading provider of essential minerals that solve nature's challenges, including salt for winter roadway safety and other consumer, industrial and agricultural uses, and specialty plant nutrition minerals that improve the quality and yield of crops. The Company produces its minerals at locations throughout the U.S., Canada, and the U.K. Though the Company's history stretches back as far as 1844, our client became a public Company in December 2003. The Company is part of the S&P MidCap 400 Index, the Russell 1000 Index and named one of Forbes' 100 Most Trustworthy Companies in America in 2015 and 2016, our client's mission is to be the best essential minerals Company by delivering safely where and when it matters.

The business is an equal opportunity employer that hires and promotes the best candidates without regard to race, colour, religion, sex, age, national origin, disability, sexual orientation, or gender identity. We welcome applications from female and minority ethnic candidates, who are currently under-represented in our operation.

How to apply for the role:

If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.

Other suitable skills and experience include Document Operations Supervisor, Archives Logistics Manager, Customer Asset Operations Lead, Storage and Retrieval Coordinator, Document Management Team Lead, Logistics and Storage Supervisor, Customer Service Operations Manager, Archival Operations Coordinator, Document Handling Team Leader, Warehouse Operations Supervisor, Operations Team Leader.