Exciting new role as an Operations Coordinator

Salary between 25000 to 30000 DOE

Roles and responsibilities as an Operations Coordinator

Manage incoming customers requests, including quotes & use of our pricing algorithm.Follow the customers shipments and proactively update them on latest evolutionsDevelop your own customers relationships and guarantee a reactivity and level of serviceCommunicate with the different logistics teams (customer service, first mile, last mile, customs ) to fix together thousands of different issues every daySuggest improvements in operational processes within the Operations teamWork with the tech team on our current and future platforms and products Skills needed for this Operations Coordinator role

You've got some experience in Customer Service/Care and/or in a start-up environmentYou are fluent in English, you have excellent written and verbal communication skillsYou are positive, curious, self-motivated and hands-onYou are an excellent learner and have the desire to adapt to new concepts and technologiesYou have a strong academic backgroundYou have great analytical skills and are comfortable working with numbers (you'll need to be to handle quotes for our customers!)You are detail-oriented, you have strong organizational skills and are disciplined in daily activity planning (ability to manage tightly, over time, a large quantity of information)You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing doneYou enjoy working in a challenging, fast-paced, target-driven and team-oriented environment If you feel you have the skills needed for this Operations Coordinator role Please apply