Office Accounts Administrator

Fixed Term Contract (6 months)

Competitive + Benefits

Surrey

This role requires flexibility during our busy season is key with regards to hours and days worked.

Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible.

This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We are looking for an Office Accounts Administrator to undertake the following duties on a day-to-day basis:

Key Responsibilities

Processing payments, invoices and receipts and entering data into databases then filing hard copies

Preparing clients financial statements ready for Manager's final approval

Collating and putting in date order a file for presentation of expenditure to be given to the Client

Verifying the accuracy of weekly expenditure as received from accounts department and alerting them of any fraudulent transactions or discrepancies

Making sure all receipts are accounted for and correctly assigned to clients

Produce a variety of reports for management using Excel

Processing refunds and any other adhoc duties

Maintaining up to date and accurate records

Accounting for daily bank activity

Updating relevant spreadsheets in given deadlines

Highlighting areas for improvement to prevent re-occurring problems

Communicating with suppliers when required. This may include resolving issues and liaising in a courteous & professional manner

Raising Client statements

Providing a thorough checking system, ensuring all paperwork has been authorised, coded and keyed correctly

To maintain a clean and organised work place at all times

To ensure a professional approach is undertaken in performing duties when interacting with clients, colleagues and external providers, with particular emphasis on maintaining confidentiality.

To provide excellent customer service to all visitors and callers

Ensure a professional approach is always delivered with particular emphasis on maintaining confidentiality

Liaise regularly with colleagues, supervisors and managers to ensure an efficient and effective service is delivered to the client at all times

To carry out any other reasonable requests as instructed by Management

Provide a highly customer focused service to the company and client at all times

Adhere to all Company policies and procedures, particularly in regard to health and safety

Any other duties as and when required which could include the following;

Assist with any client purchasing requests, including online, local, and traveling in order to hand pick items requested by the client

Receiving deliveries and ensuring they are correct

Ensure that goods in are marked off on the order forms

Pack with care and organize shipping of any items that need to be sent to Client

Identify and organize the safe packing of any hazmat items separately to those of a safe nature

Assist with any visa applications

Assist with restaurant booking

Booking and viewing hotels for suitability

Help with any party planning and marquee hire

Accompanying Clients to appointments, hospitals, opticians etc and animals to vets if required

Organise cars, drivers and security as requested

Carry out word processing, filing and any relevant computer-based administration including accurate job logging on company system

Provide cover for colleagues during periods of absence

Knowledge/Experience/Skills/Abilities

Previous office administration experience

Previous experience processing invoices and dealing with stock control

Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet

Strong numerical skills

Personal Attributes

Highly conscientious

Strong time management, organisation and planning skills

High level of written and verbal communication skills across all levels

Enthusiastic and self-motivated with the ability to use their initiative

Highly flexible and adaptable

Can work under pressure with the ability to meet strict deadlines

Reliable and punctual

Highly professional and presentable

Able to work well in a team and unsupervised

Extremely confidential and discreet

Can follow instructions in a cooperative and accurate manner

Logical and systematic

Multi-task orientated - ability to administer work efficiently and timely across various projects simultaneously

Highly level of customer service with an excellent telephone manner

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