Freightserve recruitment are looking for an experienced Air Export person to work a permanent night shift on a 4 nights on 4 nights off basis. The company are a major Freight Forwarder based in the Heathrow area.

Job Description

To support in the smooth running of the department within the Branch.

Major Duties and Responsibilities:-

Operations:

Have a passion for high profile, high pressure shipments moving at a fast paceTo be pro-active and finding solutions for our customers should service failures occur, keeping the customer advised during all of their goods transit and offering alternative solutions where required.Willing to make personal sacrifice for the progression of the department and selfAmbitious, willing and able to take the next step on in your careerAble to negotiateUnderstand department process flow, constantly looking for areas of improved efficiency.Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.Ensure all customers standard operating procedures are followed Building and maintaining strong relationships with service providers (airlines, trucking companies, and others)Evaluating vendors at defined intervals, focusing on areas of possible improvement with corrective action plans where needed.Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients.Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.Participate to retention calls. Qualifications

Good market and product knowledge.Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.Experience in the handling of AOG shipmnets Working hours are 4 Nights on 4 Nights off 7pm - 7am

Benefits offered:-

Private Medical InsurancePension SchemeLife AssuranceBike to work schemeEmployee Stock Purchase Plan Training and Personnel Development Programme26 WFH days annually As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.