As an award winning financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales
They are currently seeking additional New Business Administrators to provide administrative support and be the first point of contact for prospective customers and intermediaries regarding applications for mortgages, investments and savings (product training provided). This can include but not be limited to:
Responding efficiently to enquiries from existing and prospective customers, intermediaries and other relevant third parties ensuring a helpful solution is offered in all instances.Issuing relevant literature, illustrations and application forms for savings accounts, mortgages and additional loans to prospective and existing customers and to intermediaries.Respond to requests for progress updates from customers or intermediaries between receipt of the application and the Completion of a mortgage account.Contact and liaise with their existing mortgage customers to provide details of alternative products at the end of their Mortgage product Whilst financial services experience is handy, it is not essential, however, you should possess proven communication skills, coupled with a willingness to learn andbe confident in dealing with customer enquiries and/or administration.
Offering an excellent remuneration and benefits package that includes an annual bonus, pension, generous holiday entitlement, overtime, hybrid working (after probationary period), free parking, professional study sponsorship and various social events throughout the year, further information is available on application.