Our esteemed client is seeking an experienced Mortgage Administrator to join their team based in Sutton Coldfield. The successful candidate will play a crucial role in the mortgage department, ensuring smooth operations and efficient processing of applications.

Duties will include but not be limited to the following:

Assist in the end-to-end process of mortgage applications, ensuring accuracy and compliance with all regulations and company policies. Collect and review necessary documentation from applicants to verify their financial and personal information. Update and maintain accurate records and databases, ensuring confidentiality of sensitive information. Liaise with third-party service providers, such as appraisers and title companies, to facilitate the mortgage loan process. Communicate with customers to provide updates on their application status and address any inquiries or concerns. Perform administrative tasks, including preparing files, conducting research, and generating reports as required.

The ideal candidate will have the following:

Previous experience in mortgage administration is highly desirable. Strong attention to detail and ability to accurately review and analyse financial documents. Excellent organisational and time management skills to handle multiple applications simultaneously. Exceptional written and verbal communication skills in order to effectively correspond with clients and internal stakeholders. Experience using a CRM system A proactive and adaptable approach, with the ability to work autonomously and as part of a team. High level of integrity, discretion, and a commitment to maintaining confidentiality.

Benefits

20 days holiday plus bank holidays Pension Bonus Hours for this role are 9am -5:30pm Monday to Friday with an hour for lunch.

Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.