If you are experienced working in luxury retail and are looking to join a luxury watch brand this is a fantastic opportunity. You will be part of a large retail group known globally for their stunning watch brands. You will be part of a business that values their employees and put emphasis on people working together to achieve great results.
Main Responsibilities will include:
Greet and serve all customers providing a friendly service and delivering a full and memorable experience.Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.Provide reliable information to customers in all matters relating to sales and customer service.Help display merchandise as directed.Contribute to the store reaching its monthly, quarterly and annual sales targets.Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.Maintain correct processing of all deliveries.All transactions to be handled in a responsible and secure way.Dealing with, and handling of, cash, credits cards and international currency.Ensure the store is kept clean and presentable at all times.Attend briefing sessions as directed by your line manager.Can present, and conduct, themselves in a professional manner to both customers and colleagues.Can deal with international customers and familiar with their customs and culture.Can communicate clearly to consumers and colleagues. Person Specification:
Experience working with luxury products, ideally watches or JewelleryMust have an understanding of luxury retail.Must have a natural passion for watches, and selling in a luxury products PreferredMust be a strong team playerHave experience dealing with international customers.